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Terms & Conditions for Business to Business Customers

These terms are designed to ensure a smooth and clear transaction process for our clients. For any clarifications or further details, please contact your account manager directly.

Pricing & Orders

  • Validity: Prices are valid until the end of the specified month in the pricelist received, in addition all terms specified in the pricelist received precede these. All prices are FOB, Limassol, Cyprus, EU.

  • Lead Time: Dispatch time ranges from 45-90 days after receiving the deposit. Domestic supply is also available.

  • Order Minimums: Minimum order quantity is 10k for factory supply. Orders above 30k qualify for ex-works pricing, with FOB terms available for 20 and 40-foot container orders.


Labelling & Packaging

  • Extra Labelling: A fee of €0.10 per sticker for standard labelling. QR codes or special labels are €0.15 per sticker. Stickers must be designed by the customer.

  • Localization: English is the standard language. Localized versions require a minimum order of 1000 pieces plus additional costs for setup and translation.


Payment Terms

  • Deposits: 30% in advance, 70% before loading for container orders. Small orders require 100% advance payment.

  • Bank Charges: Customers are responsible for any bank charges.

  • Credit Terms: If approved, an additional 7% fee covers credit insurance and financing.


Sales & Distribution

  • Rights: Importers may sell in their branded stores, offline and online. Sales in other countries or on platforms like Amazon require written authorization from ENGINO-NET LIMITED.



  • Confidentiality: The pricelist is confidential and for authorized personnel only.

  • Safety Certifications: Responsibility of the customer, with Engino providing certifications for EU, AU, Canada, and USA.

  • Usage: Products are for personal or institutional use only. Commercial use requires licensing or franchising.

Storage & Shipping

  • Storage: Products cannot be stored at Engino's factory for more than 2 weeks post-loading. A storage fee applies thereafter.

  • Loading & Palletization: Additional charges apply for palletization and preparation for shipping.


  • Late Payments: An interest rate of 9% per month is charged for overdue payments. Full payment is required to transfer ownership of goods.

  • Cancellation: Cancelling an order incurs a fee equal to the full cost of the order.

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